Privacy Policy

Kooner Fleet Management Solutions UK ("Kooner FMS UK", "we", "our", or "us") is committed to protecting your privacy and ensuring your personal information is in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect and process the following information:

Personal Information

When you contact us or submit an enquiry, we may collect:

• Name
• Company name
• Email address
• Telephone number
• Job title
• Fleet or business information you choose to provide

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referring website

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

• Respond to enquiries and requests
• Provide fleet maintenance and support services
• Communicate regarding our services
• Improve our website and customer experience
• Send relevant business updates where you have provided consent
• Meet our legal and regulatory obligations

We will never sell your personal information to third parties.

Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

Sharing Your Information

Your information may be shared with trusted third-party providers who help us operate our business, including website hosting, IT support, analytics providers, and professional advisers.

All third parties are required to process your information securely and in accordance with applicable data protection laws.

We may also disclose information where required by law or to protect our legal rights.

Data Security

Kooner FMS UK takes appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration, or loss.

While no online transmission can be guaranteed as completely secure, we continually review and maintain appropriate security practices.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with applicable legal, regulatory, or contractual obligations.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal information:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object
• Right to data portability
• Right to withdraw consent (where applicable)

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies and similar technologies to improve functionality, analyse website performance, and enhance your browsing experience.

For more information, please refer to our Cookie Policy.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their respective privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, business operations, or website functionality. Any updates will be published on this page together with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Kooner Fleet Management Solutions UK

Address: Bilston Road

Wednesbury, WS10 7JD

Phone: +44 1922 922 744

Email: sales@koonerfms.co.uk

If you believe we have not handled your personal information in accordance with the UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.